The machine configuration requested by the customer is designed. Various departments such as sales, product management, service, production and purchasing are involved in this process.
Required components and modules are pre-produced and pre-assembled just in time. In contrast to “in-stock” production, this provides the necessary flexibility and agility that allows even complex requirements to be implemented on short notice.
The machine is then assembled –carefully, by hand. For a technically advanced product such as a coffee machine, it comes down to intuition, years of know-how and technical finesse.
Finally, every machine is thoroughly checked during quality assurance. If everything meets WMF’s exacting standards, the device is encased, packaged and shipped.
Software for myriad purposes – for example machine control, telemetry or digital payment systems – is mainly programmed in Germany and predominantly “in house.” A separate IT development department is a rarity in the industry and perfectly reflects WMF’s innovative spirit. Solutions are conceived in the context of digitalization and the Software department is included in all processes. In order to always stay up-to-date, knowledge is also actively exchanged with universities and research institutes. The interaction of these factors forms the ideal basis for technical revolutions.